Refund policy

Refund & Return Policy Draft:

Made-to-Order Items: Because all products are custom-made to order, we do not accept returns or exchanges due to sizing errors or change of mind. Please review our size guides carefully before purchasing.

Damaged or Defective Items: If your order arrives damaged, defective, or incorrect, contact us within 30 days of delivery at [your email] with a photo of the issue. We'll send a free replacement or issue a full refund — no return required.

Wrong Address: If an order is returned due to an incorrect address provided at checkout, the customer is responsible for reshipping costs.

Refund Processing: Approved refunds are returned to your original payment method within 5–10 business days.

Non-Returnable Items: Final sale and customized items cannot be returned or exchanged.